Opening Times and Holidays
| General Opening Times: | ||||||
| Monday - Friday: | 10.00am - 6.00pm GMT excluding UK Bank Holidays and Annual Holidays. | |||||
| Saturdays: | 11.00am - 2.00pm GMT and occasionally 4.00pm - 6.00pm GMT at busy times excluding UK Bank Holidays and Annual Holidays | |||||
| Sundays: | Website maintenance, technical updates and stock take only. | |||||
| Outgoing deliveries are collected from our office at around 1.00pm - 2.00pm GMT on weekdays for posting. | ||||||
| Any unanswered enquiries placed during the weekend, out of hours, or during annual holidays will be responded to on the next working day after 10.00am. Please note that telephone calls are only answered during opening times | ||||||
| Shop Closures: | ||||||
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Please see Bank Holiday dates below |
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| International public holidays vary by country. If you are ordering from outside the UK and require your order to arrive before one of these public holidays, or are ordering for a holiday in your country, please place your order a minimum of 18 calendar days before the holiday date | ||||||
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2012 Spring-Summer Bank Holiday UK Order Deadlines: |
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| Date: | Holiday: | Free Shipping: | Second Class: | Royal Mail Recorded: | Express Delivery: | |
| 6th - 9th April 2012 | Good Friday and Easter Monday | Friday 23rd March | Wednesday 28th March | Friday 30th March | Wednesday 4th April | |
| 7th May 2012 | UK May Day Bank Holiday | Monday 23rd April | Friday 27th April | Tuesday 1st May | Thursday 3rd May | |
| 4th June 2012 | UK Spring Bank Holiday | Monday 21st May | Friday 25th May | Tuesday 28th May | Thursday 30th May | |
| 5th June 2012 | Queen's Diamond Jubilee | Monday 21st May | Friday 25th May | Tuesday 28th May | Thursday 30th May | |
| 27th August 2012 | UK Summer Bank Holiday | Monday 13th August | Friday 17th August | Tuesday 21st August | Thursday 23rd August | |
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Please note we will be closed on all bank holiday days as stated above |
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* Please check stock availability for Saturday Express Delivery by phone or email before ordering to prevent disappointment as popular items sell out quickly. ** Includes British Forces Post Office bound parcels. BFPO Christmas delivery information can be found on the BFPO website. BFPO bound parcels are taken to the post office by hand and are not included in our normal delivery collections. Due to this we may require an extra day to process your parcel.*** If your International bound parcel has a value of more than £41.00 (including shipping cost) please allow a few extra days for your parcel to be processed by your local customs import/export authority. The timescale shown above does not include an allowance for customs to process your parcel. The information above is based on Royal Mail delivery times. Most orders placed before 2.00pm are posted out on the same day, however with this being the busiest time of year one day for order processing has been included in the table above (excludes Express Delivery and Saturday Express Delivery). Orders received while we are closed will be processed on the next open day. Enquiries and Returns form requests placed while we are closed will be addressed on the next open day. If your ordered item/s has/have a delivery time allowance in the item description, please add this time to the delivery timescale quoted above. Further shipping information can be found on the shipping information page and on the FAQ. The information above is a guide only and does not include allowance for industrial action including but not limited to Royal Mail Strikes, Post Office Strikes, or delays caused by severe weather conditions, Power Cuts, Flooding or delays caused by a situation beyond our control or a situation in your area which we may not be aware of. If you are in any doubt at all please ask before purchasing. |
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