Weekday Office Opening Times: Monday - Friday 10.00am - 5.00pm GMT excluding UK Bank Holidays and Annual Holidays.
Weekend Office Opening Times: Our office is closed on Saturdays and Sundays.
Any unanswered enquiries placed during the weekend, out of hours, or during bank holidays will be responded to on the next working day after 10.00am. Please note that telephone messages are only replied to during opening times.
Orders received while we are closed will be processed on the next open day. Enquiries and exchange form requests placed while we are closed will be addressed on the next open day.
Please note we will be closed on all UK bank holiday days. If our service is disrupted by severe weather or postal service delays such as strikes, we will notify customers via social media. Please follow our Facebook or Twitter pages to ensure you are notified of any expected delays.